Insights & Perspectives

Ideas for real-world impact.

Sarah Andrews Sarah Andrews

How Pharma Leaders Should Budget for AI

The usual approach pharma leaders take in building next year's budget breaks down completely when it comes to AI. Nobody knows where the frontier will be by April 2027, let alone 2028. Yet we see orgs locking in roadmaps this autumn that run to March 2028 because their planning loop has a two-year horizon. So, how to budget more appropriately for AI projects?

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Sarah Andrews Sarah Andrews

What Stays Useful After the Next Model

A pharma company that builds its own model to predict compound toxicity owns something valuable, but it'll be out of date within a few years. The same company likely also owns several things it will keep using after it retires the model, and it would struggle to replace any of them. These are assets worth investing in.

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Sarah Andrews Sarah Andrews

Nobody Can Tell You Where Your Data Goes

Pharma leaders running AI-assisted drug discovery are assuming that their contracts – with frontier labs and model providers – will keep their data safe. The truth is, even if the contract itself is solid and the vendor has the best of intentions, there is still significant risk to your data.

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Sarah Andrews Sarah Andrews

Stop Chasing Every AI Model

AI labs are pumping out models faster than anyone can meaningfully evaluate them. If you treat every viral launch as a priority, you’ll get exhausted, and your team will get distracted. Decide in advance which launches get your attention and which you let pass. Base your decision-making on the problems your team actually needs to solve, not how loud the launch was.

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Sarah Andrews Sarah Andrews

Stop Guessing About Your AI Maturity

Frontier AI labs are making massive leaps. There’s an explosion of research, accelerating in every industry. Then you look around at your own AI org, and progress feels... underwhelming. It’s easy to lay the blame on bad data, small budgets, or the wrong headcount, but the real problem is your org’s AI maturity — whether or not you understand the level you’ve reached, and what you need to work on next. We've built a tool to give you a clear picture of exactly these things — the AI Org Maturity Assessment.

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Sarah Andrews Sarah Andrews

Why Research Agility Is the Most Important AI Metric You’re Not Tracking

ML infrastructure is painfully finicky, and using it entails managing a dozen irrelevant technical details just to do basic research. There are ideas that researchers don’t let themselves have, because engaging with them would mean weeks of infrastructure-wrangling before anyone gets to learn a thing. Sooner or later, your infrastructure starts setting your research agenda. We measure this as Research Agility; and it might be the most important metric in your organization.

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Sarah Andrews Sarah Andrews

Data Is A Process, Not A Project

An uncomfortable claim: In pharma, biotech, and any serious applied AI, projects almost never fail because of the model. They fail because of the data. Everyone agrees that data matters, but not everyone is interested in funding the work needed to keep it useful. Data work has to run as a standing program, owned, scheduled, and budgeted, not as a one-time cleanup at the start of a project.

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Sarah Andrews Sarah Andrews

Are My Evals Lying to Me?

For any model tackling any problem, the hardest part of evaluation is keeping the metric aligned with reality. An evaluation is just a measurement tool, and tools can be miscalibrated, biased, or simply pointed at the wrong thing. The urgent question is less: “Are my evals lying to me?” (They are, or they soon will be.) Instead, it’s: “When my evals do lie, how will I know — and what can I do about it?”

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Hear Me Out: The Potential of Low-Latency Voice AI

Picture this: two users need advice on a health issue. One employs an AI text interface, resulting in a plan that leaves them feeling informed and empowered. A voice interface leads the other through a back-and-forth conversation with the AI; they feel cared for, supported. Same need, two very different experiences. All because of the interface.

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Technical Deep Dives, Ethics/Guardrails Sarah Andrews Technical Deep Dives, Ethics/Guardrails Sarah Andrews

Leashing Your LLM: Practical and Cost-Saving Tips for Staying on Topic

The general nature of LLMs makes them inherently powerful but notoriously difficult to control. Operators must defend against unintended and potentially risky interactions. Our team has investigated many of the relatively nascent solutions out there for this issue; we share what we’ve learned in this post.

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The Most Important Uses for LLMs Aren’t Chatbots

We love chatbots – ChatGPT and others in its class are amazing tools – but, as an AI consultancy with a long history of projects in the space before the current mania, we’re sensitive to the conflation of LLMs and chatbots. Many of the most exciting potential uses for LLMs have little to do with the chatbot interface, and we think those should get more attention.

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